# Support Contact Compass
> Gather your order email, device details and a clear problem description so a support request is solved faster, whichever channel you use.

## Guides
- [Information Support Teams Usually Ask For](https://support-contact-9bf.pages.dev/information-support-asks-for/): The information support asks for usually includes your account email, device operating system, a clear description of the issue and relevant troubleshooting.
- [Describing a Problem in Three Clear Sentences](https://support-contact-9bf.pages.dev/describe-problem-to-support-clearly/): To describe problem to support clearly, explain the expected result, the actual result and the relevant circumstances in three concise sentences.
- [Screenshots That Help (and Ones to Avoid Sending)](https://support-contact-9bf.pages.dev/screenshots-to-send-to-support/): The screenshots to send to support should show the specific account, dashboard or feature-related issue without exposing unrelated personal information.
- [Email, Chat or Ticket: Choosing a Channel](https://support-contact-9bf.pages.dev/email-chat-ticket-support-choose/): The email chat ticket support choose decision depends on how urgent the issue is, whether it needs a detailed explanation and whether you need a written record.
- [Keeping a Record of Every Support Conversation](https://support-contact-9bf.pages.dev/keep-record-of-support-conversation/): To keep record of support conversation details, preserve the original enquiry, any reference information and the replies that explain what was discussed.

## About
- [About Support Contact Compass](https://support-contact-9bf.pages.dev/about/): responsible use, how the site is funded and how guides are made

## Optional
- [RSS feed](https://support-contact-9bf.pages.dev/feed.xml)